Privacy policy

Faylo Design ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including web development, web design, site migrations, digital marketing, pitch decks, and related offerings.

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We may collect personal information that is necessary for our business functions and activities. This can include:

  • Name, email address, phone number, and mailing address
  • Business name and job title
  • IP address and browser information
  • Details about your projects or inquiries
  • Payment and billing information

How We Collect Information

Personal information is collected through various means, including:

  • When you fill out forms on our website
  • When you contact us via email or phone
  • Through cookies and tracking technologies on our website
  • When you engage our services or make payments‍

Use of Personal Information

We use your personal information to:

  • Provide and manage our services
  • Communicate with you about your projects
  • Improve our website and services
  • Send promotional materials, if you have opted in
  • Comply with legal obligation ‍

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your information to:

  • Third-party service providers who assist us in delivering our services (e.g., hosting providers, payment processors)
  • Legal or regulatory authorities, if required by law

All third parties are obligated to protect your information and use it only for the purposes we specify.

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6. International Data Transfers

Some of our service providers may be located outside Australia. When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with Australian privacy laws.

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7. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

  • Secure servers and networks
  • Encryption and access controls
  • Regular security assessment

8. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us at the details provided below.

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9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us info@faylodesign.com